We realized years ago that our software programs were only as good as the support we provide. To ensure we meet our customers needs, we developed our own technical support software to meet our specific requirements. All support requests are immediately logged and directed the to support technician that can best meet your needs. Support is available through our toll free number or by e-mail.
All support questions and answers are saved in our database for future reference. We are using this information in the development of our "knowledge based" on-line help guide. This web-based application will allow our partners to quickly and easily find answers to any question asked to our support staff.
With the widest variety of programs available in the fire protection industry and the "Best in the Business" technical support staff, we have what you need. We look forward to the opportunity to be at your service.
